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The Ardmore Group is committed to safeguarding your privacy.
Any information you provide will only be used in the ways described in this privacy policy.
Please read it carefully, as by using our services, you will be deemed to have read and accepted its terms
Introduction
When referring to The Ardmore Group we are including all subsidiary companies, these being but not limited to:
The Ardmore Group respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.
Purpose of this privacy policy
This Privacy Policy aims to give you information on how The Ardmore Group processes your personal data.
It is important that you read this Privacy Policy together with any other Privacy Notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.
Controller
The Ardmore Group is the controller and responsible for your personal data.
Informing us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may process your data in order to enter into-and perform a contract with you, or based on our legitimate interest of fraud prevention, safety and security; error detection and rectification;
marketing our services; or analytics in terms of visitors’ website use and their experience in order to improve the service. Sometimes we may seek your consent or get in touch based on the contact email you left on our website, of which you can always opt-out by clicking a link in our correspondence or emailing us at GDPR@theardmoregroup.com.
Data We Gather
If You Fail To Provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel services you have with us but we will notify you if this is the case at the time.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Who Else Can Access Your Personal Data
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners or to other companies within The Ardmore Group in order to either make providing the service to you possible or to enhance your customer experience.
We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
Transferring Information Outside The EU
We may transfer the personal information we collect about you to the following countries outside the EU in order to perform our contract with you:
• USA
• Canada
• Brazil
• Republic of Ireland
• China
• Dubai
• Hong Kong
• India
• Iceland
• Russia
• South Korea
• South Africa
• Taiwan
• Thailand
• Vietnam
There is an adequacy decision by the European Commission in respect of the following countries; Andorra, Argentina, Canada (commercial organisations), Faroe Islands, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland, Uruguay and the US (limited to the Privacy Shield framework) as providing adequate protection. This means that these countries to which we transfer your data are deemed to provide an adequate level of protection for your personal information.
However, to ensure that your personal information does receive an adequate level of protection wherever it is transferred within Study Group, we have put in place appropriate measures to ensure that your personal information is treated by those third parties in a way that is consistent with and which respects the EU and UK laws on data protection. If you require further information about these protective measures, you can request it from the DPO.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal information for as long as is necessary either to fulfill the purposes we collected it for or for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and any applicable legal requirements. After this period we will use our best endeavours to securely destroy your personal information.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
Your Legal Rights
Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
Right To Access Personal Data
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Changes To This Policy
We reserve the right to make changes to this Privacy Policy. Last modification was made 29th May 2018.
Contact And Complaints
If you have any questions regarding Processing your Personal Data, your rights regarding your Personal Data or this Privacy Policy, contact our Data Protection Officer:
Our full details are: The Ardmore Group, Berkshire College, Hall Place, Burchetts Green, Berkshire, SL6 6QR
Email address: GDPR@theardmoregroup.com
Tel No: +44(0)1628 826699
You have the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk), or another Data Protection Authority that may be competent in your case. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
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